Privacy policy

Privacy Policy

Last updated: September 16, 2026

The Step Craft operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). The Step Craft is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you. Depending on how you interact with the Services, we may collect:

• Contact details: Name, address, billing and shipping address, phone number, and email address.
• Financial information: Payment details, transaction history, and confirmation details.
• Account information: Username, password, preferences, and security details.
• Transaction information: Items viewed, added to cart, purchased, returned, or exchanged.
• Communications: Information provided when contacting customer support.
• Device & Usage info: IP address, browser type, network connection, and interaction details with our Services.

How We Use Your Personal Information

We use your personal information for purposes such as:

• Providing, tailoring, and improving our Services, fulfilling orders, and processing payments.
• Marketing and advertising promotions via email, text, or online platforms.
• Security and fraud prevention to protect your account and our platform.
• Communicating with you regarding support inquiries and order updates.
• Complying with legal obligations and enforcing our terms.

How We Disclose Personal Information

We may share your information with trusted third parties, including Shopify and service providers who assist us with IT, payment processing, fulfillment, and shipping, as well as business and marketing partners in accordance with their privacy notices.

Your Rights and Choices

Depending on your location, you may have rights to access, delete, correct, or port your personal information. You can also manage your communication preferences by unsubscribing from our promotional emails at any time.

Contact Information

If you have any questions about our privacy practices or would like to exercise your rights, reach out to us directly through the channels below: